Last Updated: January 10, 2025
This Privacy Policy explains how Gauriish (referred to as “the Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our services, make a purchase from gauriish.com, or otherwise interact with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any individual using our Services, whether as a customer, visitor, or otherwise providing personal information to us.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please refrain from using or accessing our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. Any updated version will be posted on the Site with the “Last Updated” date revised accordingly. We will also take any additional steps required by applicable law to notify you of significant changes.
How We Collect and Use Your Personal Information
To provide our Services, we may collect personal information about you from various sources, depending on how you interact with us.
In addition to the specific purposes outlined below, the information we collect may be used to:
Communicate with you
Provide, maintain, or improve our Services
Comply with applicable legal obligations
Enforce our Terms of Service
Protect and defend our Services, rights, and the rights of our users or others
What Personal Information We Collect
The personal information we collect depends on how you interact with our Site and use our Services. By "personal information," we mean any information that identifies, relates to, describes, or can be associated with you.
The following sections outline the categories and specific types of personal information we may collect.
Information We Collect Directly from You
When you interact with our Services, you may provide certain personal information directly to us, which may include:
- Contact Details: Your name, address, phone number, and email address.
- Order Information: Your name, billing and shipping addresses, payment confirmation, email, and phone number.
- Account Information: Your username, password, security questions, and other details for account security.
- Customer Support Information: Any information you provide when communicating with us, such as messages sent through our Services.
Some features of our Services may require you to provide certain information to fully access or use them. While providing this information is optional, choosing not to may limit your ability to use specific features.
Information We Collect About Your Usage
We may automatically collect certain information about your interactions with our Services, referred to as “Usage Data,” through technologies such as cookies, pixels, and similar tools (“Cookies”). This information may include details about how you access and use our Site and Services, your device and browser, network connection, IP address, and other interactions with the Services. Usage Data helps us improve your experience, enhance our Services, and better understand how users engage with our Site.
Information We Obtain from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:
Companies that support our Site and Services, such as WooCommerce.
Payment processors, who collect payment details—including bank account or credit/debit card information and billing addresses—to process your orders and fulfill our contractual obligations.
Online tracking technologies used when you visit our Site, open or click emails from us, or interact with our Services or advertisements. These may include pixels, web beacons, software development kits, third-party libraries, and cookies, collected by us or third-party partners.
Any information obtained from third parties is treated in accordance with this Privacy Policy. Please also refer to the section on Third-Party Websites and Links for more details.
How We Use Your Personal Information
We use the personal information we collect for several purposes, including:
- Providing Products and Services: We use your information to provide the Services and fulfill our contractual obligations to you. This includes processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, or exchanges, creating and managing your account, arranging shipping, and facilitating any returns or exchanges.
- Marketing and Advertising: We may use your information for marketing and promotional purposes, such as sending marketing emails, text messages, or postal communications, and displaying advertisements for products or services. This also helps us tailor the Services and advertising on our Site and other platforms to better suit your preferences.
- Security and Fraud Prevention: Your information helps us detect, investigate, and take action against potential fraudulent, illegal, or malicious activities. If you have an account, you are responsible for keeping your login credentials secure and should not share them with anyone. If you suspect your account has been compromised, please contact us immediately.
- Communicating with You and Service Improvement: We use your information to provide customer support, respond to inquiries, and improve our Services. This allows us to maintain effective communication, deliver quality services, and foster a positive relationship with our users.
Cookies
Like many websites, we use cookies on our Site. For detailed information about the cookies we use to power our store with WooCommerce, please visit https://woocommerce.com/document/woocommerce-cookies/.
We use cookies to enhance and improve our Site and Services, including remembering your actions and preferences, running analytics, and understanding user interactions with the Services. Additionally, we may allow third parties and service providers to use cookies on our Site to better tailor products, services, and advertising on our Site and other websites.
Most browsers accept cookies by default, but you can choose to remove or block cookies through your browser settings. Please note that disabling or blocking cookies may negatively impact your experience on our Site and may prevent certain features or functionalities from working correctly. Blocking cookies may also not fully prevent the sharing of information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may share your personal information with third parties to fulfill contracts, support legitimate business purposes, or for other reasons outlined in this Privacy Policy. Such disclosures may include:
With vendors or service providers performing functions on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and order fulfillment and shipping.
With business and marketing partners to provide services or deliver advertising. These partners will use your information according to their own privacy policies.
When you direct, request, or consent to sharing certain information, such as for product shipping or via social media widgets and login integrations.
With our affiliates or within our corporate group, in our legitimate interest to operate and grow our business.
In connection with business transactions, such as mergers or bankruptcy, to comply with legal obligations (including subpoenas or similar requests), to enforce our Terms of Service, or to protect and defend the Services, our rights, or the rights of our users and others.
The personal and sensitive information disclosed to third parties will be used in accordance with the purposes described in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” above.
Categories
Identifiers: Basic contact details and certain order and account information.
Commercial Information: Order details, shopping history, and customer support interactions.
Internet or Network Activity: Usage Data and other information about your interactions with our Site and Services.
Geolocation Data: Location information determined through your IP address or other technical measures.
Categories of Recipients
Vendors and Third Parties: Service providers who perform functions on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support providers, and data analytics partners.
Business and Marketing Partners: Organizations that help us provide services or deliver marketing and promotional communications.
Affiliates: Companies within our corporate group with whom we may share information to support our legitimate business interests.
We do not use or share sensitive personal information without your consent, nor do we use it to infer personal characteristics about you.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as defined by applicable law) the personal information of individuals under 16 years of age.
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties. If you follow these links, you should review their privacy, security policies, and terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information on such sites.
Any information you provide on public or semi-public platforms, including third-party social networking sites, may be visible to other users and potentially used by third parties. The inclusion of links on our Site does not imply endorsement of the content, owners, or operators of those third-party sites, except where explicitly stated on our Services.
Security and Retention of Your Information
While we implement reasonable measures to protect your personal information, no security system is completely impenetrable, and we cannot guarantee absolute security. Information transmitted to us may not be fully secure during transit, so we recommend avoiding the use of insecure channels to share sensitive or confidential information.
The length of time we retain your personal information varies depending on factors such as maintaining your account, providing our Services, complying with legal obligations, resolving disputes, or enforcing our contracts and policies.
Complaints
If you have any concerns or complaints regarding how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside of the country in which you reside. Your personal information may also be accessed by our staff, third-party service providers, and partners in these locations.
For transfers of personal information from Europe, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent agreements issued by the relevant UK authority, unless the transfer is to a country deemed to provide an adequate level of data protection.
Your Rights
Depending on your location, you may have some or all of the rights described below regarding your personal information. These rights are not absolute, may apply only in specific circumstances, and in certain cases, we may decline your request as permitted by law.
Right to Access / Know: You may request access to the personal information we hold about you, including details on how we use and share it.
Right to Delete: You may request the deletion of personal information we maintain about you.
Right to Correct: You may request corrections to any inaccurate personal information we hold.
Right of Portability: You may request a copy of your personal information and, in certain circumstances, ask us to transfer it to a third party.
Restriction of Processing: You may request that we stop or limit our processing of your personal information.
Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time.
Appeal: If we decline your request, you have the right to appeal our decision by responding directly to our denial.
Managing Communication Preferences: You may opt out of promotional emails at any time using the unsubscribe option in our emails. Non-promotional emails, such as those regarding your account or orders, may still be sent.
You may exercise these rights through our Site or by contacting us using the details provided below.
We will not discriminate against you for exercising your rights. To process certain requests, we may need to verify your identity using information such as your email address or account details. You may also authorize an agent to submit requests on your behalf; in such cases, the agent must provide proof of your authorization. We will respond to your request in a timely manner as required by applicable law.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please reach out to us:
Email: info@gauriish.com
Address: 20 Nandan Van, Kheme ka Kuwa, Jodhpur, Rajasthan, 342008, India
We are happy to assist you with any inquiries or concerns regarding your personal information.